My sleep is not showing up, what do I do?

The simplest fix is to wait until later in the day. Most sleep trackers (your watch, your ring, your phone) do not finish working out last night's sleep until an hour or two after you wake up. If you check MigraineMe straight after breakfast, it may not be there yet.

If you have waited until lunchtime and it is still not there, work through the steps below.

The steps work on iPhone and Android. We point out where they differ.

Step 1: Wait until lunchtime

Sleep takes a while to process. Try again around noon. If it shows up then, this was the cause and there is nothing to fix.

Step 2: Check the sleep is in the source app

Open whichever app records your sleep:

If the sleep is not in the source app, that is the real problem. MigraineMe can only read what those apps recorded.

On Android, MigraineMe can also estimate sleep from your phone alone, with no wearable. That uses the Phone source and needs usage access permission.

Step 3: Check which source MigraineMe is using for sleep

You can only have one source feeding each sleep metric at a time. If MigraineMe is set to read sleep from your watch but the watch did not record last night, you will see nothing.

  1. Open MigraineMe.
  2. Tap the gear icon in the top-left of the screen.
  3. Tap Data and Notifications.
  4. Scroll to the Sleep section.
  5. Look at the small source badge on each row (for example Sleep duration). Is it set to the device that actually recorded your sleep last night?
  6. If not, tap the badge and change it.

Step 4: Refresh the Monitor tab

  1. Open the Monitor tab.
  2. On iPhone: put your finger near the top of the screen, slide it down a few centimetres and let go. Wait about ten seconds.
  3. On Android: there is no pull-down refresh. Tap another tab, such as Home, then tap Monitor again. Monitor reloads your data each time you open it.

Step 5: Reconnect the source

If your source is WHOOP, Oura, Garmin, or Polar:

  1. Tap the gear icon, then Connections.
  2. Find the card for your sleep source.
  3. If the button says "Connect", tap it and sign in again. The button will change to "Connected".
  4. If the button says "Connected", disconnect and connect again. On iPhone, and for Garmin on Android, tap the Connected button. For WHOOP, Oura or Polar on Android, press and hold the card instead. Choose Disconnect, then tap Connect and sign in again.

If your source is Apple Health (Apple Watch, AutoSleep, Sleep Cycle, Pillow) or Health Connect:

On iPhone

  1. Open the Health app and tap your profile picture in the top-right.
  2. Under Privacy, tap Apps, then MigraineMe.
  3. Make sure Sleep is on. If not, tap Turn On All.

On Android (Health Connect)

  1. Open Health Connect (or Settings, then search for "Health Connect").
  2. Tap App permissions then MigraineMe.
  3. Make sure Sleep is allowed.

Step 6: Check which day the sleep is filed under

MigraineMe files a night's sleep under the day you woke up. If you slept from 11pm Monday to 7am Tuesday, MigraineMe shows that sleep on Tuesday. To see earlier nights, tap the Sleep card on the Monitor tab.

Step 7: Force-close MigraineMe

On iPhone

  1. Swipe up from the bottom of the screen and pause in the middle.
  2. Find the MigraineMe card and swipe it up off the screen.
  3. Tap the MigraineMe icon to open it again.

On Android

  1. Tap the square button at the bottom (or swipe up and hold).
  2. Find MigraineMe and swipe it away.
  3. Tap the MigraineMe icon to open it again.

Step 8: Check if you wore the device

This sounds obvious but it catches a lot of people. If you took your watch off in the night to charge, or your Oura ring fell off, the device cannot record sleep.

Step 9: Sign out and back in

  1. Open MigraineMe.
  2. Tap the gear icon in the top-left of the screen.
  3. Tap Logout in the drawer.
  4. Sign in again with the same email.

Step 10: Reinstall MigraineMe

Your data is safe on our servers.

  1. Press and hold the MigraineMe icon.
  2. Tap Delete app (iPhone) or Uninstall (Android).
  3. Install MigraineMe again from the App Store or Play Store.
  4. Sign in with the same email.
  5. Reconnect your sleep source.

If none of these work

Write to us at help@migraineme.app with:

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Still stuck? Write to us at help@migraineme.app

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