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My Apple Watch is not showing data, what do I do?

The simplest fix is to give MigraineMe permission to read your Apple Health data again. Your health readings from the Apple Watch do not go to MigraineMe directly. The watch sends them into the Apple Health app on your iPhone, and MigraineMe reads them from there. So if MigraineMe is missing data, the fix is almost always in Apple Health.

This guide is for iPhone only. Apple Watch does not work with Android.

Start with Step 1. If it works, you are done.

Step 1: Check that your watch is actually syncing today

Before blaming MigraineMe, make sure the Health app on your iPhone has the data.

  1. Open the Health app on your iPhone (the white app with a red heart).
  2. Tap Browse at the bottom.
  3. Tap Heart then Resting Heart Rate. Do you see today's number?
  4. Try Sleep as well.
  5. If the Health app does not have the data, the problem is between your watch and your iPhone, not with MigraineMe. Make sure your watch is on your wrist, charged, and near your iPhone.

If Apple Health has the data but MigraineMe does not, move to Step 2.

Step 2: Check MigraineMe's permission to read Apple Health

This is the most common cause. Apple sometimes resets these permissions.

  1. Open the Health app on your iPhone.
  2. Tap your profile picture in the top-right.
  3. Under Privacy, tap Apps.
  4. Tap MigraineMe.
  5. Look at the list. Anything you want MigraineMe to use should be on (green). If they are all off or some are off, tap Turn On All at the top.
  6. Go back to MigraineMe and pull down on the Monitor tab to refresh.

Step 3: Pull down to refresh

  1. Open the Monitor tab in MigraineMe.
  2. Put your finger near the top of the screen and slide it down a few centimetres.
  3. Let go and wait about ten seconds.

Step 4: Reconnect Apple Health inside MigraineMe

  1. Open MigraineMe.
  2. Tap the gear icon in the top-left of the screen.
  3. Tap Connections.
  4. Find the Apple Health card.
  5. If the button says Connect, tap it. A permission box will pop up. Tap Turn On All and then Allow.
  6. If the button already says Connected but no data is showing, go back to Step 2 above. Tapping Connected only shows a "Disconnect Apple Health?" box that sends you to the Health app, because Apple Health permissions are managed in the Health app, not inside MigraineMe.

Step 5: Check the time of day

The Apple Watch sometimes takes an hour or two after you wake up to finish processing last night's sleep. If you wake at 7am and look at MigraineMe at 7:05am, your sleep may not be there yet. Try again around lunchtime.

Step 6: Make sure the right sources are picked

  1. Tap the gear icon top-left.
  2. Tap Data and Notifications.
  3. Scroll through the sections (Sleep, Physical Health, and so on), or search for the metric at the top.
  4. Each metric row shows a small source badge. Tap it and pick Apple Health where you want it.

If you also have an Oura, WHOOP, Polar or Garmin connected, those can be the source instead. Pick the one you want.

Step 7: Force-close MigraineMe

  1. Swipe up from the bottom of your iPhone screen and pause in the middle. You will see your open apps as cards.
  2. Find the MigraineMe card and swipe it up and off the screen.
  3. Tap the MigraineMe icon on your home screen to open it again.

Step 8: Restart your iPhone

A full restart often clears up small problems.

  1. Press and hold the side button and either volume button until slide to power off appears.
  2. Slide the white circle to the right.
  3. Wait for your phone to turn off fully (about thirty seconds).
  4. Press the side button to turn it back on.

Step 9: Reinstall MigraineMe

Your data is safe on our servers, so deleting the app does not delete your migraines.

  1. Press and hold the MigraineMe icon on your home screen.
  2. Tap Delete app and confirm.
  3. Open the App Store, search for MigraineMe, and install it again.
  4. Open it and sign in with the same email.
  5. When asked, tap Turn On All and then Allow to give MigraineMe access to Apple Health.

If none of these work

Write to us at help@migraineme.app with:

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Still stuck? Write to us at help@migraineme.app

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