The Voice button in MigraineMe lets you speak about your migraine instead of typing. If it is not picking up your words, or you cannot tap it at all, here are the things to try, simplest first.
Most of the steps are the same on both phones. The settings differ a bit, so we call them out.
Step 1: Speak a little louder and a little slower
If you are in a quiet room and the microphone is fine, the most common issue is just that the app is not hearing you clearly.
- Open the Log tab, tap Log Migraine, and go to the Paint the Picture step.
- Tap the Voice button. On iPhone the button changes to Stop; on Android your phone's own listening pop-up appears.
- Hold the phone about a hand's width from your mouth.
- Speak in a normal, clear voice, a touch slower than usual. For example: "I have a migraine. Started this morning. Pain about seven out of ten."
- When you are finished, tap Stop (on Android the pop-up closes by itself when you stop talking).
- The words should appear in the text box. Then tap Find matches to let the app pick out the details.
Step 2: Check that MigraineMe has microphone permission
The first time you tap Voice, your phone asks if MigraineMe can use the microphone. If you tapped "Don't Allow" by mistake, the button cannot do its job.
On iPhone
- Open Settings (the grey gear icon on your Home screen).
- Scroll down until you see the list of apps.
- Tap MigraineMe.
- Make sure the switch next to Microphone is turned on (green).
- Make sure the switch next to Speech Recognition is also turned on if you see it.
On Android
- Open Settings.
- Tap Apps (or Apps & notifications).
- Find MigraineMe in the list and tap it.
- Tap Permissions.
- Tap Microphone and choose Allow or Allow only while using the app.
Now go back to MigraineMe and try the Voice button again.
Step 3: Move somewhere quieter
Background noise (a telly in the next room, a kettle boiling, traffic outside) can confuse the microphone. If you are not feeling well it can also be hard to project your voice.
- Move to a quiet room.
- Close the door if you can.
- Try again.
Step 4: Check your phone is online
Voice dictation needs the internet to turn your voice into words.
- Look at the top of your screen. Do you see Wi-Fi bars or mobile signal bars?
- Open a different app and check that a webpage loads.
- If not, move closer to your Wi-Fi router, or step outside for better mobile signal.
- Try Voice again.
Step 5: Check the language MigraineMe is set to
MigraineMe listens in the app's own language, not your phone's. If MigraineMe is set to one language and you are speaking another, the words will come out as nonsense.
- Open MigraineMe.
- Tap the gear icon in the top-left of the screen.
- Tap Language.
- Pick the language you actually speak.
Step 6: Close the app and try again
Sometimes the microphone gets stuck because another app used it (a phone call, a video, a voice note).
On iPhone
Swipe up from the bottom and pause halfway. Swipe MigraineMe's card up off the top. Open it again.
On Android
Tap the square button at the bottom. Swipe MigraineMe's card away. Open it again.
Step 7: Restart the phone
A fresh restart often solves a microphone that has gone quiet.
- iPhone: hold the side button and a volume button until "slide to power off" appears. Slide to turn off. Wait ten seconds. Press the side button again.
- Android: hold the power button. Tap Restart.
If none of these work
Please write to us at help@migraineme.app with:
- Your phone make and model
- What happens when you tap Voice (does nothing show up, does it stop after one word, do you get an error)
- The language you tried in
- A screenshot if you can
