WHOOP connects to MigraineMe directly. You sign in to WHOOP from the Connections screen, and MigraineMe pulls your sleep, recovery, HRV and heart data from WHOOP's servers. So when WHOOP data is missing, the problem is almost always in one of three places: the WHOOP app has not uploaded yet, the connection needs a fresh sign-in, or a metric is set to read from a different source. Work through the steps in order.
Step 1: Open the WHOOP app
- Open the WHOOP app and leave it open for a minute.
- WHOOP uploads from the band in batches, so this alone often fixes it.
- Check the data you are missing actually shows inside the WHOOP app first. If it is not in WHOOP, it cannot reach MigraineMe.
Step 2: Check MigraineMe's WHOOP connection
- Open MigraineMe.
- Tap the gear icon in the top-left of the screen. A drawer slides in from the left.
- Tap Connections.
- Find the WHOOP card. Look at the button on the right side of the card.
- If the button says "Connect", WHOOP is not connected at the moment. Tap it. WHOOP's own sign-in page opens. Sign in with your WHOOP account and approve access for MigraineMe. The button should now read "Connected".
- If the button already says "Connected" but you are still not seeing data, disconnect and connect again. On iPhone, tap the Connected button. On Android, press and hold the WHOOP card instead, because tapping the button does nothing once it is connected.
- A box asks "Disconnect WHOOP?". Tap Disconnect. The button changes back to "Connect". Tap Connect and sign in again.
Step 3: Give it time in the morning
WHOOP often finishes scoring your sleep and recovery a while after you wake up. If last night's sleep is missing at breakfast, check again late in the morning.
Step 4: Check the source for that metric
- Tap the gear icon in the top-left.
- Tap Data and Notifications.
- Scroll down through the sections (Sleep, Physical Health, Cognitive, Environment, and so on), or type the metric name in the search box at the top.
- Each metric row shows a small source badge (for example "WHOOP" or "Phone"). Tap it and choose WHOOP where you want WHOOP to feed that metric.
If you have more than one source connected, make sure the badge points at the one that actually has the data. WHOOP does not send steps, so pick another source for steps.
Step 5: Refresh the Monitor tab
- Open the Monitor tab.
- On iPhone: put your finger near the top of the screen, slide it down a few centimetres and let go. Wait about ten seconds.
- On Android: there is no pull-down refresh. Tap another tab, such as Home, then tap Monitor again. Monitor reloads your data each time you open it.
Still stuck?
Write to us at help@migraineme.app and tell us which metric is missing and since when. We will look at it with you.
