If you would like to leave MigraineMe completely, you can. It takes about a minute and it is final. We have put it behind a small confirmation step on purpose, so it is hard to do by accident.
Please read this whole article before you tap anything.
What "delete account" means
When you delete your account, the app sends a request to our servers to remove everything linked to you. That includes:
- Your profile (name, email, picture).
- Every migraine you have logged.
- Every trigger, medicine, relief, location, activity, prodrome, and symptom in your pools.
- Every note you have written.
- All your watch, sleep, food, and weather data.
- Your AI profile and your answers from onboarding.
- Your forum posts and comments.
- Your saved articles.
It happens in one sweep across our entire database. There is no "trash" to recover it from. It cannot be undone.
Things to do before you delete
- Cancel your subscription if you have one. Apple and Google manage that separately. If you do not cancel, you will keep being billed even after the account is gone.
- iPhone: open the Settings app on your phone, tap your name at the top, tap Subscriptions, find MigraineMe, and tap Cancel.
- Android: open the Play Store app, tap your profile picture top-right, tap Payments and subscriptions, then Subscriptions, find MigraineMe, and tap Cancel subscription.
- Export your data first if you might want it later. See the article Exporting your data. Once the account is gone, even our support team cannot get it back for you.
How to delete on iPhone
- Open MigraineMe.
- Tap the gear icon at the top-left of the home screen.
- In the side drawer, tap Profile.
- Scroll all the way to the bottom of the Profile screen.
- Tap Delete Account (it is in red).
- A box pops up titled "Delete Account" with the warning "This action cannot be undone. All your data will be permanently deleted. Are you sure?"
- Tap Delete My Account to confirm.
How to delete on Android
- Open MigraineMe.
- Tap the gear icon at the top-left.
- Tap Profile.
- Scroll all the way down the Profile screen.
- Tap Delete Account (it is in red).
- A box pops up. You will need to type the word DELETE in capital letters into the box to confirm.
- Tap Delete permanently.
What happens next
The app will think for a few seconds while the server removes your data. Then you will be signed out automatically and sent back to the welcome screen.
That is it. You are no longer a member.
If something goes wrong
On Android, if you see a "Failed to delete account" message:
- Check that you have an internet connection (Wi-Fi or mobile data).
- Close MigraineMe fully and open it again.
- Try once more from Profile.
- If it still fails, email help@migraineme.app and we will finish the deletion manually for you.
On iPhone, the app signs you out even if something went wrong on our side. If you can still sign in with the same details afterwards, the account was not deleted. Email help@migraineme.app and we will finish it for you.
Changing your mind after?
We are sorry, but once the delete has gone through, it is final. There is no waiting period. The data is removed straight away.
You are very welcome to sign up again from scratch in the future if you ever want to. It would be a brand-new account, with no link to the old one.
Thank you for spending time with MigraineMe. We wish you well.
