Sometimes you want a clean slate. Maybe you tried the app, then took a break, and now want to begin again with fresh data. Maybe you set up some triggers that no longer apply. Whatever the reason, it is fine. There are two ways to start over, and you can pick the one that suits you.
Before you do this, take a breath. None of this is required to use the app. You can also just leave old entries alone and they will quietly age into the past.
Option 1: Keep your account, wipe your data
This is the option most people want. Your account stays. Your email stays. Your subscription stays. But your logged history and your personal items are cleared out.
You do this through the Manage Items screen, plus a manual sweep of the Journal.
Step A: Clear out your pool items
- Open MigraineMe.
- Tap the gear icon in the top-left of the home screen. The side drawer slides in.
- Tap Manage Items.
- You will see a list of categories: Migraines (your symptom lists), Triggers, Medicines, Reliefs, Prodromes, Locations, Activities, Missed Activities, Side effects.
- For each category in turn:
- Tap the category to open its screen.
- Items are grouped under headings. Tap a heading to open it.
- Each item row has a small trash icon on the right. Tap it, then tap Delete in the little box that pops up to confirm.
One honest note: a few of the built-in items are locked and cannot be deleted (they simply have no trash icon). That is by design. They are part of how the app works. Everything you added yourself, and most of the defaults, can go.
Step B: Clear out your past migraines
- Tap the Journal tab.
- For each migraine, tap the small three dots next to the entry's label, then Delete.
- A "Delete entry?" box pops up. Tap Delete to confirm.
This takes a few minutes if you have a lot of entries, but it is one-by-one safe.
Step C: Start fresh
Now your account is close to the way it looked on day one, minus the onboarding. You can begin logging fresh from today. If you would like the setup questions again too, open Profile and tap Redo Onboarding.
Option 2: Delete the account entirely
If you do not want the account at all anymore, this is faster but it cannot be undone. See the article called Deleting your account permanently for the full steps.
What happens to your Premium subscription?
Premium subscriptions are handled by Apple or Google, not by MigraineMe.
- If you wiped your data but kept your account, your subscription is still active. Nothing changes.
- If you delete your account entirely, your subscription is not cancelled automatically. You need to cancel it yourself in the App Store (iPhone) or in the Play Store (Android). If you do not, you will keep being billed.
What about your AI profile?
Your AI profile (the summary on the Profile screen) is built from what you logged plus what you answered during onboarding. If you wipe your data:
- The answers you gave at onboarding will still be there.
- The summary written at setup stays as it is. It does not rewrite itself. The weekly check-ins look at what you log from now on.
What about your forum posts and comments?
Forum posts and comments are tied to your account, not to your logged migraines. Wiping your migraine data does not affect them.
To remove all forum activity, delete your account.
Are you sure?
There is no rush. If you are unsure, try Option 1 first. You can always do Option 2 later. Starting over with the same account often feels lighter than people expect.
Take your time.
