This is one of the most important things to be clear about. So let us be clear.
MigraineMe does not sell your data. Ever. To anyone.
We do not sell it to advertisers. We do not sell it to insurance companies. We do not sell it to data brokers. We do not sell it to research firms. This is not something we do, and it is not something we plan to do.
How your data is stored
Your data is stored on secure servers run by a company called Supabase. It is:
- Encrypted in transit: when your phone talks to our servers, the connection is scrambled so no one in between can read it.
- Encrypted at rest: when your data is sitting on our servers, it is locked away in a scrambled form on the hard drive.
Who can see your data
Only you can see your full data. The MigraineMe team can technically open the database to fix bugs or help with support, but in normal day-to-day use, no one is reading your migraines.
When you write in the public Forum, other members can see your post, your display name, and your profile picture. Nothing else. Your migraine history, your triggers, your sleep, and your account email all stay private.
Sharing with your doctor or practitioner, if you choose
If you connect with a practitioner through the app's practitioner programme, that sharing is entirely in your hands. When a practitioner asks, you choose which parts of your diary they can see, category by category (for example attacks, sleep, triggers, food). Your practitioner views only what you allowed, on a secure dashboard. You can change this or tap Stop sharing at any time. Anything they already wrote down stays with them. Nothing is shared with any practitioner unless you set it up yourself.
What about the AI features?
When you use Ask MigraineMe (the chat) or the voice-to-log feature, your message is sent to an artificial intelligence service to be understood. We use OpenAI for this, with terms that mean your message is not used to train other models. Once your reply comes back, the conversation is done.
When the AI in the app reviews your patterns (for example, the weekly recalibration, recommendations and goals), it gets summaries of your data, never your name or email.
What about research?
We may sometimes look at anonymised, grouped information to understand how migraines work in general. For example: "across all our users, sleep less than 6 hours raised migraine risk by X%". Your name, your account, and your individual data are never part of any such number. It is only ever the summary.
If you would like to opt out of any anonymous research use, write to us at help@migraineme.app. The app does not currently have a dedicated in-app switch for this; we will handle it for you.
What about companies that help us run the app?
Some background services help us keep MigraineMe running. They include:
- Supabase: stores your database.
- Apple, Google and Facebook: handle sign-in (and, for Apple and Google, payments).
- OpenAI: powers the chat and AI features.
- Open-Meteo: supplies weather data for your area.
These services have their own privacy rules. None of them get your data to sell. They only see what is needed to do their part.
Where to read more
For the full legal version, see our Privacy Policy at migraineme.app/privacy.
If something is unclear, write to help@migraineme.app and we will answer in plain words.
