Using a promo code

Sometimes MigraineMe sends out promo codes through support replies, partner programmes, or community giveaways. A promo code gives you a free run of Premium for a number of days. This article shows you where to enter the code.

What a promo code does

A promo code from MigraineMe unlocks Premium for a set number of days. For example, a code might give you 30 days, 60 days, or 90 days of Premium for free.

What it does not do:

On Android: enter the code in the app

On Android, the promo box lives on the subscribe screen.

  1. Open MigraineMe.
  2. Tap the gear icon in the top-left of the screen.
  3. Tap Profile. On the Subscription card, tap Unlock Premium (or Upgrade now during the trial).
  4. Scroll down the subscribe screen until you see a small grey link that says "Have a promo code?".
  5. Tap that link. A box opens.
  6. Type or paste your code into the Enter code field. Letters are made uppercase automatically.
  7. Tap the purple Apply button.
  8. A small spinner spins. If the code works, a green message tells you how many days of Premium were unlocked.

If the code is a Google Play code from one of our emails, the app opens the Play Store redeem screen for you instead. Confirm it there.

The free days are added on top of whatever you already had. For example, if you still had 3 days of trial left and you apply a 30-day code, you get 33 days total.

On iPhone: the link opens Apple's redeem sheet

On iPhone, the same "Have a promo code?" link sits on the subscribe screen, but tapping it opens Apple's own code redemption sheet. That sheet takes App Store offer codes, and once Apple accepts the code, Premium unlocks in the app on its own.

If support has given you a code and it does not work in Apple's sheet, email help@migraineme.app and tell us you are on iPhone. We will sort you out with the right kind of code.

After you apply the code

The Premium features unlock straight away. You will see them back on the home screen and in Insights.

If the code does not work

If you see a red message such as "This promo code doesn't exist." or "This promo code has expired.":

  1. Check the spelling. Codes are usually a mix of letters and numbers. The letter O and the number 0 can look the same.
  2. Check for extra spaces. Some emails add a space at the start or end when you copy the code.
  3. Check if the code has expired. Many codes only work for a short time.
  4. Check if the code has already been used. Most codes can only be redeemed once.
  5. Check your internet. If your connection is slow or off, the check might fail. Try again in a moment.

If you are sure the code is right and it still does not work, email help@migraineme.app with the exact code. We will check it on our side.

Codes from the App Store or Play Store

If someone has given you a gift card style code from Apple or Google, that one is redeemed in the Store app itself:

Once you have redeemed there, return to MigraineMe and the subscription should be active. If not, use Restore Purchases (see the separate article).

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Still stuck? Write to us at help@migraineme.app

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