Getting a new phone is exciting, and a little nervous-making. Please do not worry. Your MigraineMe data is safe. It lives in your account on our secure servers, not on your old phone. Switching is straightforward.
What stays the same
Your migraine history, your triggers, your settings, and your account all stay exactly where they are. None of it lives on the phone itself. As long as you sign in with the same email address on your new phone, everything will be there waiting for you.
One thing to check before you switch to Android
On Android there is no Sign in with Apple button. If your MigraineMe account was made with Apple sign-in and you are moving from iPhone to Android, write to us at help@migraineme.app before you switch, and we will help you move the account to an email sign-in so nothing is lost. Everyone else can skip this note.
On iPhone (moving to a new iPhone or coming from Android)
- Open the App Store on your new phone.
- Search for MigraineMe and tap Get.
- Open the app.
- If you used Apple, Google or Facebook, tap that same button. If you used email and password: If the screen says Let's get you set up., tap Sign in next to Already have an account? at the bottom. If it says Welcome back, you are already on the sign-in screen. Then type your email and password. Do not create a new account.
- There is no email magic-link code in MigraineMe.
You should see your history straight away.
The "Your health data" screen
After you sign in for the first time, the app shows a Your health data screen once. It explains how your health data is used. Tick the box to agree and tap Continue. On Android, Not now signs you out again.
On Android (moving to a new Android or coming from iPhone)
- Open the Play Store on your new phone.
- Search for MigraineMe and tap Install.
- Open the app.
- If you used Google or Facebook, tap that same button. If you used email and password: If the screen says Let's get you set up., tap Sign in next to Already have an account? at the bottom. If it says Welcome back, you are already on the sign-in screen. Then type your email and password. Do not create a new account.
Your history should appear straight away.
Wearables and health connections
The direct wearable connections (Oura, Polar and Garmin) belong to your account, not to the phone, so they normally keep syncing after a switch without you doing anything. If one of their cards shows as not connected on the new phone, just tap Connect and sign in to that brand again. It takes a minute and none of your past data is affected.
The health platforms are different, because they live on the phone itself:
- Apple Health only exists on iPhone. On a new iPhone, open the gear icon → Connections and connect Apple Health again so it can ask for its permissions on this phone.
- Health Connect only exists on Android. On a new Android phone, connect Health Connect again the same way. Wearables we do not connect to directly (like Fitbit or a Samsung watch) come in through Health Connect via their own apps.
If you have switched between iPhone and Android, you will be swapping one of these platforms for the other. Your past data stays; only the link going forward changes.
What about your old phone?
You can leave MigraineMe installed on your old phone if you like. Just sign out so no one else can see your data.
- Open MigraineMe on the old phone.
- Tap the gear icon in the top-left.
- Tap Logout in the drawer.
Or simply delete the app from the old phone.
If something does not look right
- Cannot remember which email you used? Have a look at any past emails from us. The address they were sent to is the one to use.
- History not showing up? On iPhone, pull down on the Home screen to refresh. On Android, close and reopen the app. If it still does not appear, sign out and sign back in.
- Cannot sign in? Write to us at help@migraineme.app and we will help you straight away.
You are not going to lose anything. The data is safe in your account.
