There is no single "right" way to sign in. Some people like a password. Others like to use their Apple account or their Google account, which means they do not need to remember anything new. All of these are safe. Pick the one that feels easiest.
If you have never used your phone for things like this before, do not worry. Each option just confirms it is really you, then takes you back into MigraineMe.
Step 1: Open MigraineMe
- Find the MigraineMe icon on your home screen. It shows a purple cartoon brain sitting on a swing.
- Tap it once.
- You should see a dark screen with the words Welcome back in the middle. If nobody has signed in on this phone before, it says Let's get you set up. instead.
If you do not see this, try: closing the app fully and opening it again. On iPhone, swipe up from the bottom of the screen and then up again on the MigraineMe card. On Android, tap the small square button at the bottom of your screen, then swipe the MigraineMe card upwards.
Step 2: Pick how you want to sign in
Below the logo you will see a list of buttons stacked one on top of the other. Read them slowly. You have three or four choices.
On iPhone
You will see these buttons, from top to bottom:
- Sign in with Apple. This is a black button with a white apple shape.
- Continue with Google. This has the colourful Google "G" on it.
- Continue with Facebook. This has the blue Facebook "f".
- Continue with email. This has a small envelope.
Tap the one that matches an account you already have. If you already use Apple things like Mail or the App Store, Sign in with Apple is the simplest choice and does not need any password.
On Android
You will see these buttons:
- Continue with email. This has a small envelope.
- Continue with Facebook. This has the blue Facebook "f".
- Continue with Google. This has the colourful Google "G".
On Android there is no Apple option. If you already use Gmail on this phone, Continue with Google is the simplest. Your phone already knows who you are.
If you do not see one of these buttons, try: scrolling up and down on the screen with your finger. The form can move depending on your phone size.
Step 3a: If you tapped Sign in with Apple
- A grey window will slide up from the bottom of the screen.
- It will show your name and ask you to confirm.
- Tap Continue.
- You may be asked to use Face ID, Touch ID, or your phone passcode. Do whatever your phone asks. This proves it is really you.
- The window will close on its own and you will be signed in.
If you do not see this, try: pressing the side button of your iPhone twice to confirm. Some iPhones need a double click of the side button to approve Apple sign-in.
Step 3b: If you tapped Continue with Google
- A list of Google accounts on your phone will appear.
- Tap the account you want to use.
- You may be asked to confirm with your fingerprint or phone passcode.
- The window will close and you will be signed in.
If no Google accounts show up, your phone does not have one set up yet. You can either add one in your phone's Settings, or come back and use Continue with email instead.
Step 3c: If you tapped Continue with email
- The screen will change to show two boxes.
- Tap inside Email and type the email address you used when you made your account.
- Tap inside Password and type the password you chose.
- There is a small eye icon on the right of the password box. Tap it if you want to see what you typed instead of dots.
- Tap the big purple Sign in button.
If you do not remember your password, try: tapping the small Forgot password? link in purple just below the Sign in button. Type your email and we will send you a reset link by email.
Step 4: You are signed in
Once you are signed in, the app will open to the Home tab, which is the middle tab at the bottom of the screen.
If you ever want to sign out, you can do that later. Tap the small gear icon at the top left of any screen to open the Settings drawer, then scroll down and tap Logout.
What if it says "Invalid login credentials"
This usually means the email or password is slightly wrong. Try once more, very slowly. Watch for these common slips:
- A capital letter where there should not be one.
- A space at the end of the email by accident.
- The number zero where you meant the letter O.
If you still cannot get in, use the Forgot password? link as described above. It is normal and we will not know.
